Terms of Use

Eatopia LLC offers optional recurring automated text messages for AI-assisted nutrition coaching, check-ins, reminders, and conversational replies to US adults age 18 or older. Enrollment requires a separate affirmative SMS permission and confirmation from the mobile number you provide. You must be the account holder or an authorized user. SMS enrollment is not a condition of purchase or use of other Eatopia services.

You choose one or two proactive check-in times per day in your time zone, between 9 a.m. and 8 p.m. Additional replies vary with your conversation activity. Message and data rates may apply, and long texts can use multiple SMS segments. Any Eatopia fees will be disclosed before you agree to them.

Reply STOP to unsubscribe or HELP for help, or unsubscribe at eatopia.ai/sms. After withdrawal, coaching stops; you may receive a cancellation confirmation. Already in-flight messages may still arrive. To rejoin or change your message settings, complete a new enrollment and confirmation. For a previously blocked toll-free sender, START or UNSTOP removes the carrier block; a new pending enrollment is still needed for coaching to resume. Contact hello@eatopia.ai if your number changes.

You are messaging an AI coach, and responses may contain mistakes. Texts are not continuously monitored by a clinician and are not an emergency service or a substitute for professional care. SMS is not end-to-end encrypted; use the app for sensitive information. Message timing and delivery are not guaranteed. Carriers are not liable for delayed or undelivered messages. We do not sell, rent, or transfer SMS consent. See the Privacy Policy for how message data is processed.

Eatopia is a nutrition care service available on iPhone. Features may change, pause or be removed as the service evolves.

Eatopia is currently available to adults in the United States. Nutrition care is provided by registered dietitians licensed or credentialed as required by applicable state law. Certain features or services may not be available in every state.

By using Eatopia you agree to these terms.

You sign in with a one-time code sent to your email. Keep access to your email account secure, and give accurate information about your health and routine, since your dietitian relies on it.

You are responsible for activity that happens under your account.

Certain intake answers and safety flags cause your plan to be reviewed by a registered dietitian before it reaches you. Nutrition care supports your health but does not replace care from your physician or another treating clinician.

Eatopia does not diagnose or treat medical conditions and does not prescribe medication. If your situation falls outside the scope of nutrition care, we may decline, pause or refer you, and we will give you next steps.

Before you receive a care plan, the app asks you to acknowledge how the service works, including that an AI assistant is involved, what the dietitian can and cannot do, and how to reach emergency services. You can withdraw from nutrition care at any time by deleting your account or contacting us.

Sage is an AI nutrition assistant. It uses large language models to understand what you write and to draft replies. Sage does not make clinical decisions. Nutrition targets and plan rules come from a deterministic engine, not from AI.

Certain outputs, including your care plan, are reviewed by a registered dietitian. Sage's conversational replies are not individually reviewed by a dietitian before they reach you. Sage may make mistakes. If a recommendation conflicts with guidance from your medical team, follow your medical team.

If you upload a lab report or similar document, Sage summarizes it for nutrition planning. It does not interpret or diagnose results. Take abnormal values to your clinician. We do not monitor for critical lab values.

Do not use Eatopia for urgent or emergency needs. Messages are not monitored in real time and may not be seen promptly. If you may be experiencing a medical emergency, call 911 or your local emergency number immediately. For mental health or suicidal crisis in the United States, call or text 988.

Eatopia is not insurance and does not bill insurance. All services are paid directly by you.

Paid plans renew automatically at the end of each billing period at the then-current price. We will give you at least 30 days notice before any price increase takes effect on your next renewal.

If you subscribed through Apple's App Store, manage or cancel your subscription in Settings > [your name] > Subscriptions on your iPhone. If you subscribed on the web through Stripe, you can cancel in the app or by emailing hello@eatopia.ai. Cancellation stops the next renewal. You keep access through the end of the period you already paid for.

We do not offer refunds for partial billing periods. If you believe a charge was made in error, contact us at hello@eatopia.ai within 30 days.

For California residents: your subscription will automatically renew and you will be charged the renewal price unless you cancel. You may cancel at any time to stop future charges using the methods above.

Use Eatopia for your own personal care. Do not misuse the service, attempt to access other people's information, resell access, use the service on someone else's behalf, or use the service to harm others. Do not attempt to bypass or circumvent Sage's safety rules or clinical guardrails.

Eatopia owns the service, its content and its brand. Your own information stays yours. You give us permission to use it to provide and improve your care. We do not use your information to train artificial intelligence models.

You can stop using Eatopia at any time and ask us to delete your account by emailing support.

We may suspend or end access if these terms are broken or if we stop offering the service.

The service is provided as is. To the fullest extent permitted by law, Eatopia disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement.

We cannot guarantee a particular health outcome, and results differ from person to person.

To the fullest extent permitted by law, Eatopia's total liability to you for any claims arising from or related to the service is limited to the amount you paid us in the 12 months before the claim arose, or one hundred dollars, whichever is greater.

We are not liable for indirect, incidental, special, consequential or punitive damages, or for loss of data, revenue or profits, whether or not we were advised of the possibility.

Nothing in these terms limits liability that cannot be limited by law, including liability for fraud or gross negligence.

You agree to hold Eatopia LLC, its officers, employees and service providers harmless from claims, losses or expenses, including reasonable legal fees, arising from your misuse of the service or your violation of these terms.

These terms are governed by the laws of the State of Delaware, without regard to conflict of law rules.

Before filing a formal dispute, you agree to try to resolve it informally. Send a written description of your claim to hello@eatopia.ai. We will try to resolve it within 60 days. If we cannot, either party may proceed to arbitration or small claims court as described below.

You and Eatopia agree to resolve disputes through binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules, rather than in court. There is no judge or jury in arbitration, and court review of an arbitration award is limited. The arbitrator may award the same damages and relief as a court. Arbitration will take place in your county of residence or in New Castle County, Delaware, at your choice. Eatopia will pay all JAMS filing, administration and arbitrator fees beyond the initial consumer filing fee.

Either party may bring claims in small claims court if they qualify. Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.

You and Eatopia each waive the right to participate in a class action, class arbitration or other representative proceeding. If 25 or more similar claims are filed against Eatopia within 60 days, JAMS's mass arbitration procedures will apply.

You may opt out of this arbitration agreement by emailing hello@eatopia.ai within 30 days of first agreeing to these terms. Your notice must include your name, your account email and a clear statement that you opt out. If you opt out, disputes may be brought in state or federal courts in Delaware.

If any part of these terms is found unenforceable, the rest remains in effect. Our failure to enforce a right is not a waiver. You may not assign or transfer your rights under these terms. These terms, together with the Privacy Policy, are the entire agreement between you and Eatopia LLC regarding the service.

The sections on disclaimers, limitation of liability, indemnification, dispute resolution and intellectual property survive after your account ends or these terms are terminated.

Eatopia LLC is a Delaware limited liability company. You can reach us at hello@eatopia.ai.

If these terms change in a meaningful way, we will give you at least 30 days notice by updating this page and notifying you by email or in the app before the change takes effect. Your continued use after the notice period means you accept the updated terms.