When you use Sage, we may collect the following information: your phone number, health and nutrition information you choose to share with us, and your conversation history with Sage. We also collect basic usage data (such as frequency of use) to improve our services.
To protect your privacy, all messages you send to Sage are de-identified before being used for model training or service improvement. This means your name, contact information, and other personally identifiable information are removed or replaced, ensuring your personal data cannot be traced back to you. De-identified data is used solely to improve the quality of Sage’s responses and the accuracy of its nutrition recommendations. It is never used for advertising or sold to third parties.
Your information is used solely to provide personalized nutrition guidance, communicate with you about your plan, and improve our services. We never sell your personal data.
We use industry standard security measures to protect your information, including encryption in transit and secure storage. Your health data is treated with the highest level of care and confidentiality.
We retain your personal data for as long as you use the service. If you choose to stop using Sage, you may request deletion of all your data. De-identified data may be retained for service improvement but cannot be traced back to you.
We use Stripe for payment processing. Your payment information is handled directly by Stripe and never stored on our servers. We may use analytics tools to understand how people use our service.
You can request access to, correction of, or deletion of your personal data at any time by contacting us at support@eatopiahealth.com.
We may update this privacy policy from time to time. Any significant changes will be communicated to you via text message or through our website. Continued use of Sage constitutes acceptance of the updated policy.
Questions about this policy? Reach out at support@eatopiahealth.com.